Shipping and Transportation
Shipping costs:
SPAIN
Shipping price € 6.50 / free shipments from € 35
France, Italy, Portugal, Belgium and Czech Republic.
Shipping price € 11.99 / free shipments from € 80
Delivery deadlines:
Once the shipping confirmation is sent, the products that are in stock will be delivered in the address indicated by the user when placing the order within an approximate period of between 1 and 5 working days according to the official calendar of the Community of Madrid ( Spain), excluding Saturdays and holidays, counting from the day processing day. In general, unless there are holidays, we follow this rule to assign you a delivery date that will be the closest we can offer.
Pascio Beauty assumes no responsibility when the delivery of the product does not be carried out as a result of the fact that the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made due to causes outside the shipping company, assigned to such effect, as is the absence of the user or the retention of the product in customs.
If there were any unforeseen delivery in the order delivery we would contact your email address, which we request when registering on the web, to find a solution. We could alternately get in touch by phone, if I had facilitated it, or directly try a second installment in the facilitated address. In case of not having been able to contact or deliver the product in the first or second visit, the customer will be responsible for contacting the carrier or with mascot Beauty via email and will assume the additional costs that could suppose successive deliveries.
Carriers:
We work with the Logistics Company SLS Logistics SL that are responsible for preparing the order and through its messaging to carry out the transport and delivery of the products to the user who has made the purchase.
In the event that one of the deadlines is modified, the Pascian Beauty customer service will communicate, either by email or telephone call, the approximate delivery period for the total sending of your order. Similarly, you will remain informed of any variation that may arise from that period.
In case an order is composed For several different products, not being all available for sending at the time of the order, the customer may request partial sending of their order and the subsequent sending of the pending products. Said partial shipment may only be requested when the total sending of the order will be delayed beyond the delivery deadlines indicated on the web and this shipment must be finally approved by Mascio Beauty, who will always have the final decision with respect to the realization of partial shipments
Orders will not be served in mail sections. We reserve the right to retain orders with erroneous addresses. In any case, we will contact you according to the data provided for any incidence or doubt that may arise in the processing of your order.
